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:: I n s t a n t A l e r t - S e r v e r P r o t e c t i o n ::
Our marketing research has revealed a problem that IT managers are facing. While UPS (Uninterrupted Power Supply) devices can protect their servers from power outage, most of them will not provide any notification to the managers to let them know the event has happened.
Furthermore, while some managers have incorporated a solution to send an alert for power outage, none has come up with a notification system for the event that the air conditioning system has stopped. Such an event can escalate to the point where a server can overheat and become faulty. It appears that such a problem is very common. Most times, if no action takes place, it will result in a loss of a server PC or some of its components. More important are the losses created by the downtime of the server. Customers and employees are cut off from information, external and internal information flow is disrupted and business management is interrupted critically. In most cases the only action required is to restart the air conditioning unit in time, after it has tripped.
Considering the:
This solution is a must for IT managers!
The Solution:
Prophecy Devices designed a unique solution for IT server room protection. Based on our Instant Alert 100 wireless alarm engine we have developed the IT server room protection system.
Our server protection solution includes 2 types of detection mechanisms which will cause an alert to be sent if an alarm condition is met. First is our on-board detection for power outage (Independent to the UPS detection mechanism). The second is a temperature sensor that can be set to a temperature level above which an alarm condition is met.
The on-board detectors will provide instant alert in the event the power has been cut OR if the temperature in the server room has risen above the pre-set level.
Additionally, we have developed an optional redundancy feature. This feature is the AutoStarter 100 which will automatically turn a generator on in the event of a power outage.
In each event the IT manager/technician will receive an instant SMS notification with the unique text description of the cause of the alarm condition (be it power outage or high temperature in the server room).
The Instant Alert 100 wireless alarm engine enables the configuring of the alarm device so it can send notification when the events start and when they clear. It can also be configured to react only to some of these events if not all. It can be configured to send SMS notification up to 2 configurable recipient numbers. A technician and their manager can be notified at the same time. This allows the manager to monitor if the technician is doing his job and also provide 2 levels of reactions.
The IT Server Room Protection System Includes:
How it Works:
The Instant Alert 100 is designed to work by itself without ANY interface to the existing server PC, or network. This is emphasized in order to make it clear that it does not affect the existing server system in any way, only externally enhance it.
Initially the device needs to be configured with the following parameters:
These parameters can be configured by connecting the Controller device inside the box to the PC via RS232. Once connected, you can launch the ‘Instant Alert Config – Server Protection’ software provided with the device.
The ‘Instant Alert Config – Server Protection’ software is used to access and configure each of the required parameters. Once configured, the device can be disconnected from the PC and the parameters will be saved in the device’s non-volatile flash memory. Alternatively, using the specialized script, configuration can be done using windows terminal software. For remote configuration the same specialized script can be sent over SMS (to the device cell number). In the event of a remote configuration via SMS, the device will return a confirmation SMS to the sender. Sender authentication protection, if configured, prevents unauthorized people to send commands to the device.
The power detector plug must be connected to a 220AC wall outlet that is not protected by the UPS. When the power fails, the device will detect it is no longer supplied.
The Instant Alert Device box, which contains the temperature detector, should be placed in a spot in the server room that reflects the average temperature in the room.
Once configured and activated, the device will continuously monitor its inputs until an alarm condition is met. In the event of an alarm condition, the device will look up which of the recipient numbers are assigned to the relevant event and will send the pre-programmed SMS text message for that event to the assigned recipient numbers.
Benefits and Advantages:
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